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When can I receive my payout?
Payout is expected to be sent to your account 15 working days after submissi...
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When will it be available for iOS users?
The feature is now available in both Android and IOS mobile phones. Make sur...
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Can I now use the Crew Expense feature in the crew app to file for my reimbursement?
Currently, the Crew Expense feature is available to select vessels only. Ves...
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NEW! Crew Expense Submission via V.Crew Connect
The Crew Expense feature is now available in the latest version of the V.Cre...
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Who can submit reimbursements using the V.Crew Connect app?
Currently, seafarers who incurred expenses in relation to assignment on belo...
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How long does it take for my order to arrive?
It depends on the location of your chosen delivery address. Please check th...