Unfortunately, most of the seafarer centres around the world are now closed but the Seafarer Centre crewing teams are working from home to support you and still available to contact via mobile phone and email. In addition, many of the chaplains and welfare workers are still working, supporting seafarers. To contact a local chaplain or welfare worker please see the seafarer centre directory.
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- I was supposed to join a vessel next week, what happens to my joining date now?
- When can I visit the office/training centre?
- Will I still get paid since the reason for not joining the vessel is not under my control
- Will I be put in Quarantine on arrival at the ship's joining port?
- Does the company have a provision of loan/salary advance since we don’t know when I'll be joining the vessel next?
- Will I still be receiving my sick wages/ reimbursements during the enhanced quarantine?
- I was sent home due to the virus threat, will I resume my contract, or the company will pay the remainder of my contract
- If a crew is diagnosed to have COVID19 during or after an assignment, will the company shoulder my medical needs. In case of death, will the company extend death benefits to my family?
- I have a scheduled appointment with my doctor during the enhanced quarantine. How do I know If this will push through?
- I am due to start a new contract and join a vessel but I cannot leave my country.