Crewing

Embarkation

• I have missed my flight. What should I do?
• My flights to or from the vessel are not very convenient
• Am I still expected to carry scanned documents to the technical /crewing office
• Where am I expected to collect my PPE equipment from?
• Who can help me when I’m at the port of embarkation/disembarkation?

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Training

• Can I book required training through the mobile app?
• I’ve missed attending my scheduled training course.

Mobilisation

• Which medical centre should I use for my pre-engagement medical examination?
• How do I get reimbursed for the mobilization expenses
• I’ve already uploaded my documents but there is another open task
• I cannot complete the assigned tasks as per the prescribed timelines.