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Can I reset my password when my email address is not (correct) in ShipSure?

Question: Can I reset my password when my email address is not (correct) in ShipSure?


Answer:

No, you cannot reset your password. An administrator needs to help you. 

Please contact support@oceantg.com. You can also get help from your Crewing contact point and the Training Team. Please make sure a correct email is in the profile. 

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