Western Union has suspended operations in Russia and Belarus.
Western Union is still functioning in Ukraine. However, WU does not have visibility of the availability and access to the local agent network. Agent locations may not be open or may not have the cash on-hand to complete a cash payout transaction. Our counsel to the crew members will be to ask the family member or individual to check with their local agent if
they are open and processing cash payout transactions.
The WU network is fully functional outside of Russia and Ukraine. Those crew members who are able to get off of a ship in port or are in transit, can use the service to send a transaction to themselves for access to cash.