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Crew Expense Submission via V.Crew Connect

How to report errors or technical issues encountered while using the Crew Expense mobile app?

Modified on: Thu, 13 Mar, 2025 at 11:41 AM

If you encounter issues while using this feature, submit a report to the Crew Support Centre at https://support.vcrew.com or email shelp@vships.com so we can assist and receive feedback on the service.

NEW! Crew Expense Submission via V.Crew Connect
Can I now use the Crew Expense feature in the crew app to file for my reimbursement?
How soon can I file my reimbursement application?
Is there a deadline in submission?
What are the documents required when filing for reimbursement?
How do I apply for expenses that does not have a receipt?
My receipt show expenses on foreign currency. Can I convert it to my local/other/preferred currency upon filing?
How can I know the status of my application?
Can I monitor in the app the status of claims which I have submitted manually?
How will I receive the payout?
The account I want the payout to be credited to is not appearing in the options, how can I add it in the list?
When can I receive my payout?
What types of claims can I submit thru the Crew Expense feature of the mobile app?

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