Currently – VGroup will be paying Allotments and Balance of wages onto ShipMoneyEWallets for seafarers who opt to do so.
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- Who is ShipMoney ?
- How do I get my ShipMoney Virtual card?
- How can I register my online ShipMoney Account after receiving my notification?
- Do I have to log onto the internet to get my money? Do I have to create a ShipMoney account?
- Who can I reach out to for support or questions regarding my account?
- When will I receive my physical cards?
- What is the difference between Virtual Cards and Physical Cards?
- I received my Virtual Card, where can I see my 16-digit Visa card number?
- How do companion cards work?
- Replacement of a lost/ damaged
- What happens when my card expires?
- How do I request to fund my Shipmoney Card?
- How do I know if a deposit is made to my eWallet?
- When will I receive the funds? Request cutoff, how many days after request?
- Can I or others transfer/load funds to my ShipMoney card?
- If a Crew Member requires cash in local currency, can he still get the money?
- Are these multi-currency accounts?
- How can I check local currency exchange rate for ATM withdrawal and purchase payments?
- How does currency conversion work at MoneyGram, Western Union and the ShipMoney Wire Service?
- How Safe is it?
- Is there any tax for storing money in the account?
- GDPR